Security at your Business’s ATM

June 17, 2019 By: admin0 comments

Businesses with ATMs offer their customers a useful service; customers can easily access cash for purchases at the store and the presence of an ATM attracts new visitors to the business.

Although such a conveniently-located ATM can increase customer satisfaction, problems with the ATM and security issues undermine the usefulness of the ATM and can reflect badly on your business.  Business owners with ATMs at their establishment need to be conscientious about ATM security and minimize the likelihood of ATM errors.

Security: For security purposes, you should limit the amount of money placed in your business’s ATM during evening hours and when your business is closed. Keep the area around the ATM well-lit and frequently check the machine for unfamiliar or suspicious-looking devices.

Card skimming is the most common form of ATM fraud and criminals use internal or external card reading devices to steal cardholder information. Criminals can install an external card skimmer over the card reader slot to take ATM users’ account information and ATM owners should inspect the machine for such devices.

ATM Errors: Make sure your business’s ATM is well-stocked with receipt paper. If the ATM makes a mistake on the transaction, the ATM user needs to have a receipt showing evidence of the transaction. Keep the machine stocked with enough cash for the day’s transactions and make sure the bill dispenser is working properly so that cash is dispensed properly.

ATM owners should also periodically check if the card reader is clean and unobstructed in order to minimize the possibility of card-reading errors.

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